OFFICE COMMUNICATION. 2 / 일상생활과 근대인쇄매체. 2 > 도서

OFFICE COMMUNICATION. 2



도서명 : OFFICE COMMUNICATION. 2
저자/출판사 : 민선향,장은주,박소영,홍진주, 청람
쪽수 : 241쪽
출판일 : 2009-02-25
ISBN : 9788959720934
정가 : 18000

1 Small Talk
1.Greetings
2.Introduction
3.Weather

2 Telephone Skills
1.Basic information
2.Receiving calls
3.Connecting calls
4.Taking & receiving massages
5.Confirming names & places
6.International call & Answering Machine
7.Reservation & Appointment

3 Greeting Visitors
1.Basic information
2.Greeting Visitors with Appointment
3.Greeting Visitors without Appointment
4.Hospitality
5.Giving Directions

4 Appointment
1.Basic information
2.Making & Arranging Appointments
3.Checking Schedule

5 Reservation
1.Restaurant
2.Hotel
3.Flight

6 Resume & interview
1.Resume
2.Job application letter
3.Job Interview

Appendices




일상생활과 근대인쇄매체. 2



도서명 : 일상생활과 근대인쇄매체. 2
저자/출판사 : 단국대학교,부설,동양학연구소, 민속원
쪽수 : 808쪽
출판일 : 2009-04-30
ISBN : 9788956387734
정가 : 77000

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